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EXPLAINED: Optus | Vintage Vibes

Leaks, lawyers and a whistleblower: how did KPMG’s failings emerge – and could more have been done?

A parliamentary inquiry heard claims from one former employee that partners pursued ‘revenue growth at all costs’

The Guardian - AU

KPMG leaked confidential Optus information and surveilled whistleblower’s laptop, inquiry hears

International firm owns up to breach of ethics after staff leaked confidential Optus information while bidding for telco contract

The Guardian - AU

SOS only: elderly left vulnerable by reception dark spot, residents say

The growing community says they have been fighting for years.

Newcastle Herald

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FED:Vodafone is back and a legit challenger, owner says

Internet and mobile services provider TPG Telecom says an expanded network means its Vodafone brand now has the credibility to compete with Telstra and Optus.

AAP

Vodafone is back and a legit challenger, owner says

Internet and mobile services provider TPG Telecom says an expanded network means its Vodafone brand now has the credibility to compete with Telstra and Optus.

AAP

Wake-up call: how Telstra’s ‘unreasonable’ price rises may cause customers to hang up

The telco’s sweeping price changes and the closure of its cheaper ‘starter’ plan risk putting off many of its loyal customers

The Guardian - AU

Telcos told to alert network failures through registers

In the wake of two fatalities linked to a network outage at Optus, telcos will face more public scrutiny under tough new rules in a bid to improve transparency.

AAP

Triple-zero text function could be piloted after outage

Liberal senator Sarah Henderson asked an inquiry why text-to-triple-zero had not been implemented in Australia as a solution after a fatal outage last year.

AAP

Foreign owner apologises for Optus triple-zero failures

The parent company of Optus says it remains committed to Australia by providing a critical service and has apologised for the fatal triple-zero outage.

AAP

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AAP

Optus boss grilled over fatal outage as telco eyes cuts

The head of Optus has accepted a "culture of carelessness" was entrenched at the telco, leading to a series of failures which have been linked to two deaths.

AAP

Triple-zero outages and changes trigger more complaints

Complaints about telecommunications services are rising in Australia and faulty and disconnected mobile phone connections are making the biggest impact.

The Conversation

Research reveals a surprising line of defence against cyber attacks: accountants

When Optus, Medibank and non-bank lender Latitude Financial were hit by separate cyber attacks in the past few years, millions of Australians felt the fallout: stolen personal data, disrupted services and weeks of uncertainty. Each breach raised the same uncomfortable question: how can this keep happening?

AAP

Early warnings not heeded in deadly triple-zero outage

A host of mistakes were made during an Optus triple-zero outage linked to two deaths, including a failure to escalate initial concerns up the chain.

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AAP

Cover-up claims as triple zero-linked death revealed

Another death linked to triple-zero failures just days after Optus' major outage was not publicly disclosed at the time, sparking accusations of a cover-up.

AAP

Minister under fire for $100k NY trip to spruik laws

Sussan Ley says the communications minister should have been focusing on her day job rather than jetting to New York in the middle of the Optus outage crisis.

AAP

Watchdog challenged over triple zero risk in old phones

Customers should be warned by their telcos if their phones are unable to call triple zero in an emergency, the communications watchdog insists.

AAP

Search hit: court orders massive fine against Google

The world's biggest search provider will face a substantial penalty for breaking Australia's competition laws, a court has ruled, after doing deals with telcos.

AAP

Mobile phone black spots could be thing of the past

Rules aimed at expanding mobile coverage across the nation will be introduced into federal parliament after a number of triple-zero outages.

AAP

Optus resolves fresh outage after vandals cut cables

Another Optus service outage that affected thousands of customers has been resolved after vandals cut cables while attempting to steal copper.

The Guardian - AU

Former Liberal senator quits party – as it happened

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