Booking.com under fire after tourists sent to Wetherspoons pub instead of ‘luxury apartments’ Many of the reviews from customers said they told Booking.com that it was a scam but had been ignored Evening Standard · Sep 24
Booking.com sends tourists to ‘apartment’ in House of Commons for £81 per night A Which? investigation exposed several sham listings including one for ’Apartments near Big Ben’ which uses the address of Portcullis House The Independent UK · Sep 24
The rise of Big Toothbrush: how did our mouths become such a lucrative market? People in the UK are more interested in oral health than ever - and you can now buy prebiotic toothpastes and brushes that cost up to £600. Yet we remain in the midst of a serious dental crisis The Guardian - UK · Sep 22
Leading UK retailers ‘breaking law’ by not refunding customers for returned goods, Which? finds Consumer group says online shops routinely failed to reimburse delivery costs of unwanted purchases or cost of items The Guardian - UK · Sep 15
Pension contributions not a top priority for a third of UK workers IN FULL The Independent UK · Sep 14
The ‘silent pay rise’ workers could risk overlooking when considering a new job Which? highlighted a ‘massively neglected employee benefit’ which younger adults in particular may not be taking into account. Evening Standard · Sep 13
Job hunters ignoring ‘silent pay rise’ of generous employer pensions Majority of workers said they were still likely to give employer pension contributions some consideration The Independent UK · Sep 13
Extra fishy: your tinned mackerel may not be what you think it is Substitution with jack mackerel, a different species, because of dwindling stocks is criticised by consumer group Which? The Guardian - UK · Sep 11
Holiday park company ‘on its last legs’ named worst in the UK The Somerset site scored just two stars in all categories of a recent Which? survey The Independent UK · Sep 11
Fraud having lasting impact on mental health of victims, Which? warns The consumer group commissioned a survey of more than 1,500 people who have lost money to scams in the past two years. Evening Standard · Sep 8
Deal or no deal? The confusing rules around discounts in UK stores As the government cracks down on ‘phoney bargains’ we ask experts about what is a genuine price reduction The Guardian - UK · Sep 5
Fake 10 Downing Street listing on Booking.com 'exposes security gaps' A CONSUMER watchdog has said it uncovered “systemic security failures” on Booking.com after it was able to set up and accept payment for a fake… The National (Scotland) · Sep 2
Fake 10 Downing Street listing on Booking.com highlights security failures Consumer watchdog Which? set up and accepted payment for fake listing for ‘1 bed apartment in heart of London’ The Guardian - UK · Sep 2
Watchdog set up Downing Street listing on Booking.com to expose security gaps Which? listed a property on the travel site headlined ‘1 bedroom apartment in the heart of London’. Evening Standard · Sep 1
Evening Standard · Sep 1 Sports Direct ad banned over ‘misleading’ RRP The Advertising Standards Authority found ‘that the RRP and associated savings claim were not genuine’
The Independent UK · Sep 1 Tourists duped by fake 10 Downing Street listing on Booking.com A fake review described the stay as ‘exceptional’ and made a reference to how enjoyable it was ‘hanging out with Larry the Cat’
Evening Standard · Aug 25 Which high street coffee contains the most caffeine? Study shows ‘wild’ difference between Starbucks and Costa A cappuccino from Costa said to contain as much caffeine as four cans of Red Bull
The Independent UK · Aug 25 Study shows your high street coffee could have the same caffeine as four Red Bulls IN FULL
Evening Standard · Aug 24 Caffeine in Costa cappuccino more than three times that of Starbucks – study The caffeine content in Costa’s cappuccino is the equivalent of around four cans of Red Bull, Which? found.
The Independent UK · Aug 24 New study shows shock difference in caffeine levels between High Street coffee shops Costa’s cappuccino is the equivalent of around four cans of Red Bull, the study found
The Independent UK · Aug 20 Many mortgage brokers are fee-free – who actually pays them and should I use them? Commission payments are a normal part of the industry - but they shouldn’t affect which deals you are offered
The Independent UK · Aug 20 Six in 10 are eating food past its use-by date to save money – how dangerous is it? IN FOCUS: With food prices still nearly 40 per cent higher than five years ago, millions of households are stretching what is left in the fridge beyond its safety date. Hannah Twiggs asks how much of a gamble it really is – and what it says about the price of…
The Independent UK · Aug 13 Consumer watchdog Which? issues warning over ‘dangerous’ card payment scam IN FULL
The Independent UK · Aug 12 Victims of ‘dangerous’ card payment fraud may struggle to claim money back, Which? warns Which? warned that people may struggle to claim for payments they have authorised to a legitimate company, even if the money ultimately ends up in the hands of a criminal
Motor1 · Aug 12 Owners Trapped After Toyota, Lexus 12-Volt Battery Failures Owners of Lexus LBX, Toyota Yaris Cross, and other hybrids in the UK face repeated 12-volt failures that can disable smart entry and electric door releases.