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FOUND: Talktalk - What They Never Told You

What to know about new broadband rules and compensation

IN FULL

The Independent UK

How much compensation you’ll get if your broadband goes down under new rules

These 10 providers are signed up to Ofcom’s compensation scheme

The Independent UK

Best and worst UK broadband providers according to Ofcom complaints

IN FULL

The Independent UK

From analysis to the latest developments in health,
read the most diverse news in one place.

Ofcom reveals which UK broadband providers attracted the most complaints

The watchdog said its latest data covers the period from July to September last year.

Evening Standard

The UK broadband providers that attracted the most complaints

Ofcom noted that complaints in this quarter was roughly the same as in the previous period

The Independent UK

TalkTalk keeps cutting off my elderly parents’ phone

The service was cut off and then there were threats of losing the number of 60 years

The Guardian - UK

UK government tells telecoms to do more to protect customers

Telecoms customers must have access to all the pricing details, presented in a clearer way.

TechRadar

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24% of Brits still don't understand what Wi-Fi means, survey finds - but that's not the most surprising stat

TalkTalk finds many UK adults misunderstand meaning of terms such as Wi-Fi, fibre, and VPNs, highlighting need for clearer communication.

TechRadar

Watchdog names the best and worst UK broadband and phone network providers

IN FULL

The Independent UK

O2, Three and iD Mobile most complained-about mobile providers – Ofcom

Ofcom publishes figures for complaints it receives about the UK’s main landline, mobile broadband and pay-TV providers every quarter.

Evening Standard

The most complained-about mobile providers revealed

Ofcom publishes figures for complaints it receives about the UK’s main landline, mobile broadband and pay-TV providers every quarter.

The Independent UK

Newly formed VodafoneThree vows to create thousands of jobs

Company aims to more than double its broadband business by 2034 as it upgrades network

The Guardian - UK

BT considers takeover move for struggling rival TalkTalk

TalkTalk has been hit by financial difficulties and customer exodus but it is thought no approach has been made

The Guardian - UK

Major TalkTalk Business outage means customers have had to go without email for over a week

Some TalkTalk Business customers had email issues for around a week, with many unhappy with customer service.

TechRadar

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news in one place.

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Evening Standard

Major broadband providers outperformed by smaller rivals in annual survey

Zen Internet earned the highest ratings across the board and a customer score of 77% in the annual Which? survey.

TechRadar

Virgin Media was down – here's everything we know about today's outage

Virgin Media internet was down for hours earlier today –here's everything we know about what happened.

Evening Standard

TalkTalk and O2 top Ofcom quarterly complaints figures

EE, Sky Mobile and Tesco Mobile were the least complained-about mobile providers, according to the regulator’s data.

The Independent UK

Martin Lewis warns of broadband price hikes from BT, Virgin and more – check for better deals now

Here’s how to find the best deals and save money before the increase comes into effect

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news in one place.

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Tom’s Guide

How to watch 'Mudtown'/'Ar y Ffin' online from anywhere

Legal drama about conflicting personal and professional pressures in and around the Magistrates Court in Newport. Here's how to watch "Mudtown"/"Ar y Ffin" from anywhere.

WhatToWatch

Mudtown: release date, cast, plot, trailer, interviews and everything we know

Mudtown, aka Ar y Ffin, is a Welsh crime drama starring Erin Richards and Tom Cullen.

The Guardian - UK

UK advertising watchdog cracks down on misleading broadband price ads

ASA says telecoms firms must scrap ads that do not give enough prominence in marketing to mid-contract rises

The Independent UK

Six of the UK’s biggest broadband providers judged to have ‘misled’ customers over price hikes

Advertising Standards Authority rules against BT, EE, Plusnet, TalkTalk, O2 and Virgin Media

The Guardian - UK

UK broadband and mobile users brace for above-inflation mid-contract hikes

BT, EE, Vodafone, Virgin Media O2 and TalkTalk to increase bills for more than 22 million customers from April and May

TechRadar

Netflix extends its password crackdown plan to Sky users, and it's very confusing

Netflix's crackdown on account sharing hadn't made it to bundled service subscribers, but that's changing.

The Guardian - UK

UK broadband and mobile firms accused of burying cheaper deals

Study finds websites of several big providers give little prominence to ‘social tariffs’ despite calls to do so

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